Writing
Insights & guides
Compliance, operations and what changes when software starts doing the work.
The possession process now Section 21 has gone
Choosing grounds, serving the notice, issuing the claim — and the prerequisites created years earlier that quietly defeat a claim before it is heard.
Read the story →Most agencies don't have a software problem. They have an operating-model problem.
Disconnected tools are the visible symptom. Fragmented control is the real cost — and why replacing the PMS so rarely fixes the thing that is actually wrong.
Read →HMO licensing explained: mandatory, additional and selective
Three schemes, three different triggers, and a property can be caught by more than one. The unlimited fine, and the rent repayment order worth twelve months' rent.
Read →A maintenance request that moves fast without bypassing the controls
Intake, hazard triage, statutory timescales, dispatch and a tamper-evident evidence trail — plus the quote, scheduling, invoice and approval-threshold work we build per client.
Read →EICR rules for landlords: the complete 2026 guide
The five-year inspection, the two 28-day clocks either side of it, what C1, C2 and C3 actually mean, and the £30,000 penalty behind them.
Read →Custom AI workflows that stop at the decision
AI does the reading and the drafting; a human takes every consequential decision. Where we draw that line in bespoke builds, and the failure that taught us to.
Read →How to increase rent legally: the Section 13 notice
One increase a year, on a prescribed form, effective from a period start date — and why a defective notice the tenant pays anyway is the expensive kind.
Read →Custom work: one group, several branches, one set of books
Isolation without fragmentation for a multi-office agency — and, where the structure is legal rather than operational, the enterprise work that keeps each principal and its client money distinct.
Read →Smoke and carbon monoxide alarm rules for landlords
One alarm per storey, a CO alarm in every room with a fixed combustion appliance, and the rule everyone misses: tested and working on day one of the tenancy.
Read →Bespoke work: a lettings platform that carries your brand, not ours
Portals, statements and email sent from your own domain with aligned DKIM — so nothing reaches your clients wearing a vendor's name. And the one place branding must never go.
Read →Client money protection and redress: what letting agents must have
The obligations that attach to the agency rather than the property — CMP, a client account, redress membership and the display duties nobody checks until a council does.
Read →Connect your portfolio to ChatGPT and Claude
Tekniti ships an MCP connector, so you can ask the assistant already open on your screen about your own portfolio — with writes behind a signed confirmation step it cannot skip.
Read →Custom integrations: fitting around the systems you are keeping
What bespoke integration work actually consists of, the sync we argue against every time, and the integration we scoped properly and then decided not to build.
Read →How to serve a Section 8 notice under the Renters' Rights Act 2025
With Section 21 abolished, Section 8 is the route to possession. The grounds, the notice periods, the prerequisites that make a notice valid — and where claims die.
Read →Awaab's Law explained: what landlords and letting agents need to do
Fixed timescales to investigate and fix damp, mould and hazards. Where it applies today, how it reaches the private rented sector, and what a compliant response looks like.
Read →Tenancy deposit protection: rules, deadlines and penalties
The 30-day deadline, the prescribed information, the approved schemes, and the 1–3× penalty for getting it wrong — plus why it still matters after Section 21.
Read →AI in UK property management: what actually works in 2026
Which property-management jobs AI genuinely automates today, which it shouldn't, and how AI-native teams run more doors per manager — a grounded map, not hype.
Read →Will AI replace letting agents? A realistic look
The honest answer: AI replaces the admin, not the agent. What changes, what doesn't, and how to stay ahead of it.
Read →Tekniti wins the Soyoye Entrepreneurship Prize
Tekniti has been awarded the Soyoye Entrepreneurship Prize — what it means for the company and where we go from here.
Read →What the Renters’ Rights Act actually means for letting agents — a practical guide
Section 21 abolished, periodic tenancies by default, and a compliance calendar with real teeth. What changes on 1 May 2026 and what to do before 31 May.
Read →What is selective licensing and does it apply to your properties?
One in five English councils runs a selective licensing scheme. How to find out if yours does — and what an unlicensed property actually costs you.
Read →Gas safety certificates for landlords — the complete 2026 guide
CP12s, the 10-month renewal window, tenant copies within 28 days, and what happens when a tenant won't let the engineer in.
Read →How Tekniti helps manage short-term lets alongside your long-term portfolio
Mixed portfolios are the norm now. How one operations layer handles ASTs and short-term lets side by side.
Read →How AI triage cuts maintenance response time from 10 days to 48 hours
From tenant report to dispatched contractor without a property manager touching the ticket — and why urgency grading is the hard part.
Read →EPC rating requirements for rental properties in 2026
The route from EPC E to C by 2030: what's confirmed, what's proposed, and how to sequence upgrades across a portfolio.
Read →Section 21 abolished — what landlords need to do now
No-fault evictions are gone. The reformed Section 8 grounds, the new notice periods, and the paperwork that decides whether you can recover possession at all.
Read →Best property management software for UK landlords in 2026
An honest comparison of the UK market — where the incumbents are strong, and where a database with reminders stops being enough.
Read →The case for 200 units per property manager
The industry average is 80–100 units per PM. The constraint isn't effort — it's how much of the job is typing. Automate that, and the maths changes.
Read →How letting agents are using AI to manage more properties with fewer staff
What AI actually automates in a letting agency today — and the human-in-the-loop pattern that keeps it safe.
Read →Why Direct Debit is the best way to collect rent in the UK
Standing orders fail silently. Direct Debit tells you the day a payment bounces — which is what makes automated chasing possible.
Read →The 2026 landlord compliance checklist — every requirement in one place
Every certificate, deadline and prescribed document for an English tenancy in 2026, in one list you can actually work through.
Read →Tenant communication best practices for letting agents
Response time is the single biggest driver of tenant satisfaction — and the easiest thing to systematise.
Read →Right to Rent checks — a step-by-step guide for landlords
Who to check, which documents count, when to re-check, and the civil penalties for getting it wrong.
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