Enterprise and institutional operators


Thousands of homes, and a regulator who does not accept “the system did it”. Tekniti runs the operational layer, and shows its working.

Implementation · Ashworth Residential, 4,200 units
Illustrative plan
Weeks 1–43/8
Portfolio and tenancy import4,200 units
Compliance mapping across the estate
Policy configuration
Approval thresholds by branch
Escalation and out-of-hours routing
Contractor panels and rates
Integration build3 systems
Manager onboarding, branch by branch

Every enterprise engagement runs against a plan like this one, with named owners on both sides and a go-live gate per branch. Nothing goes autonomous until you have watched it work with approvals on.

  • Approvals on by default, relaxed only where you decide
  • Branch-by-branch rollout, reversible at any stage
  • Security questionnaire, DPA and sub-processors up front

Bespoke work

Built around the systems you are not replacing.

The question is never whether it has the feature. It is whether it fits what you already run — and who does that work.

Sits alongside your PMS

Nobody rips out the system of record on day one. Tekniti reads from it, writes back to it, and takes the operational work in between.

Connectors we build

If the system has an API, a feed, a mailbox or a nightly export, it can be connected. Where it has none, we build the bridge as part of the engagement.

Custom workflows

Your approval thresholds, escalation paths, service standards and contractor panels, configured as the way work actually moves.

Your own agents

A domain we have not built for — arrears policy, licensing regime, a reporting pack — can be added as an agent with its own scope and audit trail.

API and events

Read the portfolio, push events, subscribe to what changed. Your data science team gets the same record the product runs on.

White-label

Your brand in front of landlords and residents, with branch-level separation underneath.

Connector · your PMS
Two-way
ReadsProperties, tenancies, contacts, documentscontinuous
ReadsRent schedule and transactionsnightly
WritesCase notes, communications, outcomeson action
WritesCompliance evidence and certificateson completion
EmitsApproval requested, approval grantedwebhook

No API? A nightly export and a monitored mailbox are enough to start.

Model Context Protocol

Ask it from the assistant you already use.

Every tier exposes the portfolio over MCP. Enterprise engagements get the connector built into your own deployment, with your access controls in front of it.

  • ClaudeClaude, and Claude for Work
  • ChatGPTChatGPT, and ChatGPT Enterprise
  • GeminiGemini, and Gemini Enterprise
Your assistant · Tekniti MCP serverConnected

Which of our buildings has an EICR expiring this quarter?

9 across three branches — two have no contractor assigned.

Draft the board note on compliance exposure.

Drafted from the live record, with the eight properties listed.

Read-only by default. Anything that changes a record still goes through the same approval gate as the rest of the product.

Beyond lettings

Other buildings. Same engine.

An obligation with a date, an issue with a timescale, a resident with a contract, an approval with a name. Change the rules and the vocabulary, not the architecture.

Residential lettings

Live
Resident
Tenant on an assured tenancy
Obligations
Gas safety (CP12)EICREPC bandDeposit protectionRight to rent
Clock
Renters' Rights Act timescales
Approval
Repair over £150 → property manager

Same engine underneath every one of these — the rule set and the vocabulary are configuration, not a rebuild.

Scale

One system from ten homes to ten thousand.

The interface gets denser and the controls get deeper. It does not become a different product, and you do not migrate to get there.

10 properties

Self-managing landlord

Compliance dates, tenant replies, repairs and rent in one place.

100 properties

Portfolio landlord

Portfolio-wide exposure, spend patterns, year-end figures.

1,000 properties

Letting agency

Branches, teams, routed approvals, client reporting.

10,000 properties

Institutional operator

Custom workflows, integrations, API, dedicated support.

Control

Autonomous where it should be.
Accountable where it matters.

Autonomy is only worth having if you can see where it stopped, and who said yes.

  1. 1

    Identify

    A report, a date, a payment, a message.

  2. 2

    Reason

    It reads the property, tenancy and history behind it.

  3. 3

    Prepare

    It drafts the reply, the job, the notice, the quote.

  4. 4

    Approve— human in the loop

    Anything material waits for a named person.

  5. 5

    Execute

    Carried out, and the parties are told.

  6. 6

    Record

    Written to an append-only, hash-chained log.

Trust

Built for work you can’t afford to lose track of.

Compliance work has consequences. The system that does it has to show its working.

Append-only audit trail

Every compliance-relevant action is hash-chained, so the record can be shown to be untampered.

Approval gates you define

Material actions wait for a named person. The decision and the decider are part of the record.

Hosted in London

The platform and its data run in AWS eu-west-2 (London).

Separated by account

Every query is scoped to the account, branch and role that issued it.

Two-factor sign-in

TOTP second factor for staff accounts, with managed session control.

Answers on the record

Security questionnaire, DPA and sub-processor list on request.

Audit trail · case #2070/6

    Each line carries the hash of the line before it. Change one and every entry after it stops matching.

    Partners

    Tekniti is part of Bayseian Ltd — an OpenAI Select Partner and a member of the Claude Network.

    OpenAI Select PartnerClaude Network

    Your portfolio can run better.

    Ten homes or ten thousand — know what is happening, and act on it.

    No setup fee. Cancel any time. Live in minutes at app.tekniti.ai.